Communications Unit staff are devoted to assessing, coordinating and sending information to the responding public safety professionals. The communications staff provides dispatch services for:
Each Leavenworth County Dispatcher is trained and certified in the use of Emergency Medical Dispatch (EMD) protocols, Law Enforcement Dispatch (LED) protocols and Fire Service Dispatch (FSD) protocols; these certifications mean that when a citizen calls 9-1-1 the dispatcher will provide survival instructions thereby serving as the first, first responder on the scene. Dispatchers are certified to provide medical instructions to control bleeding, perform CPR and administer the Heimlich Maneuver, just to name a few. A dispatcher's goal is to provide safety instructions to each caller in order to mitigate risk and preserve life for both the caller and the public safety personnel responding.
Dispatchers Save Seconds, Seconds Save Lives